What's your response time for Wanaque emergencies?+
Emergency calls jump the queue โ we aim to have someone stabilizing an active leak in Wanaque the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Wanaque, NJ?+
We hold an active NJ contractor license and full insurance coverage, and we'll provide proof of both on request โ most Wanaque customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away โ we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes โ we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Wanaque customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Skylight Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Wanaque with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Wanaque too?+
We serve Wanaque and the surrounding communities throughout Wanaque, NJ โ see the coverage section below for the specific zip codes and nearby cities we handle regularly.
